Privacy Policy - VIVAI health Web App

Thank you for using VIVAI health, the health web app dedicated to improving your well-being. At VIVAI health, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and use our services. By accessing and using VIVAI health, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information when you create an account, use our services, or interact with our web app. This may include, but is not limited to:

  • Name:
    • First Name
    • Last Name
  • Contact Information:
    • Email Address
    • Phone Number
  • Demographic Information:
    • Gender
  • Medical Information:
    • Personal Medical Information
    • Family Medical Information
  • Health Information:
    • Advanced Diabetes Information
    • Blood Tests
    • Medications
  • Genetic Information:
    • Genome Test
    • Meta-Genome Test
  • Wearable Data:
    • Heart Points
    • Steps
    • Calories
    • Move Duration
    • Move Distance
    • Weight
    • Height
    • Steps

1.2 Usage Data

We may collect non-personal information about your interactions with our web app and services, such as:

  • IP address
  • Device information
  • Browser type
  • Operating system
  • Log data
  • Usage patterns
  • Cookies and similar technologies (See Section 4)

1.3 Google

VIVAI health’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

2. How We Use Your Information

We use the collected information to:

  • Provide and improve our services
  • Personalize your experience with VIVAI health
  • Respond to your inquiries and requests
  • Send you relevant health-related content and updates
  • Conduct research and analysis to enhance our offerings
  • Ensure the security and integrity of our web app
  • Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • With trusted third-party service providers who assist us in operating our web app and delivering services to you (e.g., hosting, analytics).
  • When required by law, or in response to a valid legal request.
  • In case of a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
  • To protect our rights, privacy, safety, or the rights, privacy, or safety of others.

Third-Party AI Models: Your data, including all user input data, voice recordings, and images, may be shared with essential third-party AI models or services that contribute to the functionality of the app. However, your data will not be used for advertising or any purpose other than app functionality and user experience improvement.

We do not sell, rent, or lease your personal information to third parties.

4. Cookies and Tracking Technologies

VIVAI health may use cookies and similar tracking technologies to enhance your user experience and collect usage data. These technologies allow us to remember your preferences, analyze trends, and improve our services. You can modify your browser settings to manage cookies or opt-out of certain tracking technologies, but this may affect the functionality of our web app.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no method of data transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

6. Third-Party Links

VIVAI health may contain links to third-party websites or services. We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party site you visit.

7. Children's Privacy

VIVAI health does not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly remove such data from our records.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a prominent notice on our website or by other means as appropriate.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: pxgenes@gmail.com

A Healthy Life Starts Here!

Thank you for entrusting VIVAI health with your health and well-being. We are dedicated to helping you lead a healthy and fulfilling life. Should you have any concerns or inquiries about your privacy, feel free to reach out to our support team at the provided contact details.